Privacy Policy
This Privacy Policy describes how personal information is collected, used, and shared when You install or use Shopify NetSuite Integration in connection with your Shopify-supported store.
Interpretation
The word, words or phrases under the “Definitions” have meanings defined under the following conditions. Regardless of whether these definitions appear in singular or plural, will have meaning under the same context.
Definitions
For the purposes of this Privacy Policy:
You means the individual accessing or using the Service of the App, or the company, or other legal entity on behalf of which such individual is accessing or using the Service of the App, as applicable.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Techmarbles
the App (referred to as either “Application”, “Extension”) means “Shopify NetSuite Integration ” offered by the Company to You on Shopify Marketplace.
Service or the Service means services provided by the App, which is to provide graphical data points for risk assessment of potentially risky orders and integration of Shopify store with MaxMind minFraud services to merchants who use Shopify to power their store.
Device means any device that can access the Service such as a smartphone, computer, laptop, digital tablet or any device capable to run the Service.
Personal Data is any information that relates to any individual, group, company or entity.
Service Provider means any legal person or entity who analysis/processes data on behalf of the Company. It refers to third-party companies or individual contractors hired by the Company to assist with the Service, to render the Service on behalf of the Company, to analyse or perform tasks related to the Service.
Usage Data means data collected/logged automatically, which could be generated by the use of the Service or from the Service infrastructure.
Cookies – referred to as data files that often include an anonymous unique identifier and are placed on the device. For more information visit http://www.allaboutcookies.org.
Log files – means files with information about track actions occurring on a software/website. Log files can collect data like IP addresses, browsers, ISP, timestamps and referring/exit pages.
Information the App Collects/Logs from You and Your Customers
When you install the App, we are automatically able to access, collect and/or log the following types of information from your Shopify account: Contact Information from You and/or Your customers, such as name(s), phone number(s), email(s), physical address(es) including shipping and billing address(es).
Device information of You and/or Your customers, such as device id, geolocation(s), IP address(es), ISP, Network, proxy servers, Operating System, VPN, language, timezone, and browser user agents
Account information of You and/or Your customers, such as login information, account preferences and other Usage Data
Payment information of You and/or Your customers, such as billing information(s), payment processor(s), gateway(s), shipping price(s), currency, number of transactions and product price(s)
Product and order information of You and/or Your customers, such as product ids, order ids, quantity, variants, date of order and collections
Information we collect depends on the context of your interaction with the App. We may or may not collect all of the above-mentioned information from You and your customers on the basis of choices You make and the features You use of the App.
Additionally, We may collect applicable information using the following technologies:
Cookies
Log files
Web beacons
tags/pixels
How Do We Use Your Personal Information?
Also, We may use personal information for the following grounds:
Improving User Experience of the App
Provide, onboard and/or manage your account;
To verify your identity;
Communicate with You and provide technical and/or customer support;
Help You Participate in promotions, surveys, events, and other programs unless You have opted not to receive such information.
For internal operations like accounting and auditing;
Enhancing security features of Shopify NetSuite Integration ;
To defend against our legal claims;
Over time, We may use the information in other ways and may ask for your consent under applicable law.
We may use Your information for other purposes, such as data analysis, advertising, identifying usage trends, discovering the productiveness of Our campaigns. We may also use the information to evaluate and improve your experience with the Service.
Sharing Your Personal Information
We do not share your personal or payment information with third parties, except if we are legally binding to do so under applicable law. In such a scenario, we may share certain personal data pertaining to legal proceedings or adhering to legal obligations, a subpoena, court order, or any other authorised authority under a legal framework.
Techmarbles takes practicable steps to establish that these companies are bound by confidentiality and privacy obligations.
CCPA Privacy Rights for Consumers from California
Techmarbles Privacy rights provide consumers from California with the right to request, so that:
The business that collects a consumer’s personal data, disclose the categories and specify the information being collected about consumers.
Delete personal data about the consumers that a business has collected.
Not to sell consumers’ personal data.
If You make a request, we will respond to You within 30 business days. If you want to exercise any of these rights, please contact us through the contact information below.
EU GDPR Privacy Law
OPMC would like to make sure You are familiar with data protection rights. Every EU user is authorised to practice the following:
The Right to Access – With the right to access, we’ll provide copies of Your personal data with a fee for this service.
The Right to erasure – Gives you the right to ask Us to erase your personal data, under certain conditions.
The Right to Rectification – You have the right to request that We correct any information You believe is inaccurate and/or incomplete.
The right to restrict processing – Gives you the right to restrict the processing of Your personal data, under certain conditions.
The right to object to processing – Under certain conditions, you have the right to object to Our processing of Your personal data.
The right to data portability – Under certain conditions, You have the right to request to transfer data that we have collected to another organisation, or directly to You.
If you would like to practise any of these rights, please contact us through the contact information below. We will respond to you back in 30 business days.
Children’s Information
Techmarbles encourage parents and guardians to observe, participate in, and/or monitor and guide the online activity of their children.
Techmarbles does not knowingly collect any Personal Identifiable Information from children under 13. If you think that your child has mistakenly shared information, we strongly encourage you to contact us immediately and we will be happy to assist to remove such information.
Data Retention
Once you install the App and start using the Service, we will maintain your contact, device, account, products and other order related information for our records until and unless you ask us to stop by uninstalling the App, or by ending subscription or by requesting directly from any of our customer support channels to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by e-mail at support@techmarbles.com or by mail using the details provided below: