Privacy Policy
Effective Date: 13-Sept-2024
Techmarbles Web Solutions Pvt. Ltd. ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and disclose personal information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Privacy Rights Act (CPRA), Colorado Privacy Act, Virginia Consumer Data Protection Act, and other relevant privacy laws.
1. Information We Collect
We may collect the following types of personal information:
- Information Collected Through Shopify's /BigCommerce NetSuite ERPNext MYOB, Dolibarr Integration APIs: We collect data made available through Shopify’s - BigCommerce NetSuite ERPNext MYOB, Dolibarr Integration APIs to provide and improve our app's services.
- Information Collected Directly from Merchants: This may include contact details (such as name, email address, and phone number) and information about the merchant’s customers (such as purchase history or browsing behavior) that is provided by the merchant while using our app.
- Information Collected from Merchants’ Customers: We may use cookies and other tracking technologies to collect information about how customers interact with merchants’ stores, such as pages visited, products viewed, and actions taken.
- Automated Data Logs: We automatically generate logs relating to merchants' use of our app, which may include IP addresses, device types, browser information, and other technical data.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To provide, maintain, and improve our app's services.
- To communicate with merchants and respond to inquiries.
- To comply with legal and regulatory requirements.
- To analyze usage patterns and improve user experience.
- To ensure the security of our app and protect against fraud.
We do not use the collected information for purposes other than those stated in this policy without obtaining prior consent.
3. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal, accounting, or reporting obligations. The retention period may vary depending on the type of data and the purposes for which it was collected.
4. Data Transfers and Storage
If you are located in the European Economic Area (EEA) or other jurisdictions with data protection laws, we may transfer and store your personal information outside of your jurisdiction, including in countries that may not have equivalent data protection laws. Any such transfers will comply with applicable laws, such as the GDPR, by using appropriate safeguards, such as standard contractual clauses or obtaining your explicit consent.
5. Data Rights of Individuals
Individuals have rights regarding their personal data, including:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Correction: You may ask us to correct any inaccurate or incomplete data.
- Right to Erasure: You may request the deletion of your data in certain circumstances.
- Right to Restrict Processing: You have the right to request restrictions on the processing of your data.
- Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at [email protected] or [email protected].
6. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:
- Service Providers: We may share data with trusted service providers to help us perform certain functions, such as payment processing, data analysis, or IT services. These providers are contractually obligated to safeguard your information.
- Legal Requirements: We may disclose your information if required by law or in response to lawful requests by public authorities.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee absolute security.
8. App Privacy Policies
If you are a merchant using our app, we encourage you to review our privacy practices to ensure compliance with applicable privacy laws, including those in your jurisdiction. Our app's privacy policy includes details on the types of data collected through Shopify’s - BigCommerce NetSuite ERPNext MYOB, Dolibarr Integration APIs, how we use and store this data, and how merchants can contact us with any questions or concerns.
9. Consent for Marketing Apps
If our app provides marketing or advertising-related services, we will obtain the necessary consent from individuals to use their personal data for such purposes in compliance with applicable laws. We will also provide individuals with the option to opt-out of the use of their data for marketing purposes.
10. Data Protection Officer (DPO)
Depending on the jurisdiction and nature of the data processing activities, we may appoint a Data Protection Officer (DPO) to advise and monitor compliance with applicable privacy laws. If you have any concerns about our data practices, please contact us at [email protected] or [email protected].
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. We encourage you to review this policy regularly for any updates. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: