Cancellation/Refund Policy

Our refund policy defines the situations under which we will provide a refund, the procedure for claiming a refund and the responsibility of TechMarbles in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

All the information that we collect is utilized for bettering our web site’s content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.

Our refund policy does not have any application for companies which are not owned or controlled by TechMarbles or for persons not employed or managed by TechMarbles. This includes any third party service and / or product providers bound by contract and also, any third-party websites to whichTechMarbles website link.

 

Filing a Complaint

  • At TechMarbles, an unbeatable website development agency India, we take every project with the final product in sight. We believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that refund should be considered.
  • Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are not satisfied and think about going for a refund claim, it is our request that you take out a few precious minutes to write to us at support@techmarbles.comfor a final dialogue prior to requesting a refund.
  • Only if we are unable to reach a common ground with you after talks should a refund claim be filed.

 

Limitation of Liability

TechMarbles’ liability is bound by the value of the chunk of the project (as per our proposal) which remains incomplete at a given point of time. TechMarbles is not obligated for losses due to the services provided/ not provided or the delay in the same at any point of time. The liability to refund holds only if the project has been cancelled by the client and such cancellation has been communicated to TechMarbles in writing.

 

Processing of Refunds

The partial refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.

And The full refunds will be processed and mailed within 50 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.

 

Changes

TechMarbles may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of TechMarbles website after any such amendments automatically implies your acceptance of the same thereof.

 

Contacting us regarding our refund policy

If you have queries or suggestions regarding our refund policies kindly e–mail us at hello@techmarbles.com